Account Manager
Remote
Wonder: Strategies for Good
Date Posted: 12/11/2024
About Wonder: Strategies for Good
At Wonder: Strategies for Good, we use our superpowers to accelerate progressive, social change on the most important issues facing the country and planet — from racial justice to climate change. Wonder is a virtual strategic communications firm specializing in messaging, narrative change, and audience research. We are experts in messaging, storytelling, psychology and public-opinion research. At Wonder, we are among the most successful communications strategists doing work to accelerate progressive social change. That’s because we explore the psychological dynamics that shape people’s attitudes and behaviors on social issues — how audiences are Heartwired. We use that understanding to develop effective messaging interventions to make progress on social issues. Wonder colleagues deeply value the opportunity to learn and grow their skills and know-how. Wonder strategists have led audience research and developed strategies with change-makers to make progress on some of the most pressing issues of the day — from advancing the freedom to marry for same-sex couples to making medical aid-in-dying a legal option for terminally ill people. Visit www.wonderforgood.com to learn more.
About the Position
Wonder: Strategies for Good seeks an account manager to join our team. This role requires skills and experience in managing multiple projects with dynamic teams, while maintaining a strong attention to detail. We are committed to the professional development of our colleagues.
Your Superpowers & Experience
You have at least three years of experience doing project coordination.
You are organized and detail-oriented. You also love helping others to be organized.
You are able to break larger projects into smaller tasks and proactively communicate with other team members to ensure work is moving forward.
You are a geek for (and interested in learning more about): communications strategy, the psychology of human nature and social change. You are curious by nature.
You are flexible and love working with teams; you also have the confidence and discipline to be self-directed, to take initiative, and to meet deadlines while working from home.
You are passionate about your professional development and open to receiving and providing feedback. You are eager to try out new skill-sets, like presenting and training.
You have experience working on multi-racial teams and have a strong commitment to and lived experience with racial justice, equity, and inclusion.
(Bonus Superpower) You have strong, spoken language fluency in Spanish and English and could confidently lead qualitative research and present workshops in Spanish or English.
Your Responsibilities
No day will be exactly the same for the account manager. Here’s how you are likely to spend your time.
Project Management (70%)
Developing and managing timelines and work plans for various types of client projects — like audience research, strategic communications, workshop series, and more — and coordinating with team members on their assignments
Planning agendas and tracking action items in internal team meetings
Leading events and project logistics, including scheduling and planning meetings, workshops and webinars
Providing technical support on Zoom-based webinars
Managing/coordinating with graphic designers, videographers, and other external partners to develop creative deliverables as needed for projects
Organizing internal knowledge management systems
Aligning internal and external schedules, scheduling meetings with colleagues and clients
In close collaboration with project leads, directing project teams toward successful completion of projects
Strategic Communications & Audience Research (15%)
Writing and developing content — from test messaging content to helping to edit video scripts
Leading research interviews to inform strategy and content development
Assist project teams with research analysis and strategy development
Client Relations (15%)
Creating client strategy deliverables, including slide decks, client memos or other content with a focus on channeling the appropriate brand voice/tone
Communicating status updates with clients and preparing agendas for client meetings
Salary and Benefits
The account manager position is a full-time, non-exempt position, working remotely. As part of our commitment to equity, Wonder considers multiple factors, including regional cost of living along with skills, experience and industry standards when determining compensation offers. Based on these factors, the range for this position is $65,000 – $95,000. During the interview process, we can be more specific about the salary range for each candidate’s geographic location. The position includes a generous benefit package including health benefits, dental and vision coverage, a 401K retirement plan, paid parental leave, 19 days of paid vacation, 9 days of paid sick leave, 11 paid holidays, and an end of year holiday break.
To Apply
To apply, please email Corinne Hoag at corinne@wonderforgood.com. In the subject line, include: Wonder Account Manager. Please include a copy of your résumé, a cover letter describing the superpowers you would bring to the position, one writing sample for which you were the primary writer, and a timeline or work plan you developed.
